Troubleshooting
We are striving to make sure you do not encounter any issues while installing or using FontoXML Content Quality. However, since we are all humans, you might encounter an issue that we could not (yet) prevent.
This page tries to describe a path forward on issues you encounter. If you do not find a solution for your problem, please do not hesitate to ask us for a solution!
Running using the fdt fcq command
Couldn't connect to
Other
fontoxml@fdt-fcq-test-vm:~/fcq$ fdt fcq run
You're not running from inside an editor repository; this means this tool may not work as expected!
fdt fcq run
Building instance
Couldn't connect to Docker daemon at http+docker://localunixsocket - is it running?
If it's at a non-standard location, specify the URL with the DOCKER_HOST environment variable.
Couldn't connect to Docker daemon at http+docker://localunixsocket - is it running?
If it's at a non-standard location, specify the URL with the DOCKER_HOST environment variable.
Building dev image at "/home/fontoxml/fcq"... (812ms)
failure
docker-compose down exited with code 1
Error: docker-compose down exited with code 1
at ChildProcess.childProcess.on.code (/usr/lib/node_modules/@fontoxml/fontoxml-development-tools/node_modules/@fontoxml/fontoxml-development-tools-module-fcq/src/utilities/executeAndLog.js:42:12)
at emitTwo (events.js:126:13)
at ChildProcess.emit (events.js:214:7)
at maybeClose (internal/child_process.js:925:16)
at Process.ChildProcess._handle.onexit (internal/child_process.js:209:5)
cwd /home/fontoxml/fcq
args fdt fcq run
mods fotno-module-core (1.0.0)
@fontoxml/fontoxml-development-tools-module-connectors (2.1.0)
@fontoxml/fontoxml-development-tools-module-core (1.1.1)
@fontoxml/fontoxml-development-tools-module-fcq (1.0.1)
@fontoxml/fontoxml-development-tools-module-localization (2.0.0)
@fontoxml/fontoxml-development-tools-module-operations (1.1.0)
@fontoxml/fontoxml-development-tools-module-schema (1.1.0)Cause: The user does not have access to the Unix socket to which Docker is bound.
Solution: Run the Docker post-installation steps for Linux. Specifically the steps regarding adding the user to the docker group.
Error loading config file ... permission denied (
Other
fontoxml@fdt-fcq-test-vm:~/fcq$ fdt fcq build
You're not running from inside an editor repository; this means this tool may not work as expected!
fdt fcq build
WARNING: Error loading config file: /home/fontoxml/.docker/config.json: stat /home/fontoxml/.docker/config.json: permission denied
Get https://fontoxmlsdk.azurecr.io/v2/fontoxml/fcq/fcq-sdk/manifests/1.2.0: unauthorized: authentication required
Removing temporary resources... (2ms)
Building the production image "fontoxml/fcq/fcq-instance:latest" at "/home/fontoxml/fcq"... (367ms)
failure
docker build -t fontoxml/fcq/fcq-instance:latest . exited with code 1
Error: docker build -t fontoxml/fcq/fcq-instance:latest . exited with code 1
at ChildProcess.childProcess.on.code
(/home/fontoxml/.nvm/versions/node/v8.11.3/lib/node_modules/@fontoxml/fontoxml-development-tools/node_modules/@fontoxml/fontoxml-development-tools-module-fcq/src/utilities/executeAndLog.js:42:12)
at emitTwo (events.js:126:13)
at ChildProcess.emit (events.js:214:7)
at maybeClose (internal/child_process.js:925:16)
at Process.ChildProcess._handle.onexit (internal/child_process.js:209:5)
cwd /home/fontoxml/fcq
args fdt fcq build
mods fotno-module-core (1.0.0)
@fontoxml/fontoxml-development-tools-module-connectors (2.1.0)
@fontoxml/fontoxml-development-tools-module-core (1.1.1)
@fontoxml/fontoxml-development-tools-module-fcq (1.0.1)
@fontoxml/fontoxml-development-tools-module-localization (2.0.0)
@fontoxml/fontoxml-development-tools-module-operations (1.1.0)
@fontoxml/fontoxml-development-tools-module-schema (1.1.0)Cause: The user does not have access to the Unix socket to which Docker is bound.
Solution: Run the Docker post-installation steps for Linux. Specifically the steps regarding the ~/.docker directory, either by fixing the permissions or removing it entirely.