Troubleshooting
We are striving to make sure you do not encounter any issues while installing or using Fonto Connectors. However, since we are all humans, you might encounter an issue that we could not (yet) prevent.
This page tries to describe a path forward on issues you encounter. If you do not find a solution for your problem, please do not hesitate to ask us for a solution!
Hosting in
The data is invalid. (
Cause: This error can occur when opening the Configuration Editor while the .NET Core Hosting bundle is not installed.
Solution: This error can be solved by installing the .NET Core Hosting bundle.
Hosting in
Microsoft has described some errors you can encounter on their documentation page. Please see the documentation if your problem is not described above.
Running using the fdt connectors command
Couldn't connect to
Other
fontoxml@fdt-connectors-test-vm:~/connector$ fdt connectors run
You're not running from inside an editor repository; this means this tool may not work as expected!
fdt connectors run
Building instance
Couldn't connect to Docker daemon at http+docker://localunixsocket - is it running?
If it's at a non-standard location, specify the URL with the DOCKER_HOST environment variable.
Couldn't connect to Docker daemon at http+docker://localunixsocket - is it running?
If it's at a non-standard location, specify the URL with the DOCKER_HOST environment variable.
Building dev image at "/home/fontoxml/connector"... (812ms)
failure
docker-compose down exited with code 1
Error: docker-compose down exited with code 1
at ChildProcess.childProcess.on.code (/usr/lib/node_modules/@fontoxml/fontoxml-development-tools/node_modules/@fontoxml/fontoxml-development-tools-module-connectors/src/utilities/executeAndLog.js:42:12)
at emitTwo (events.js:126:13)
at ChildProcess.emit (events.js:214:7)
at maybeClose (internal/child_process.js:925:16)
at Process.ChildProcess._handle.onexit (internal/child_process.js:209:5)
cwd /home/fontoxml/connector
args fdt connectors run
mods fotno-module-core (1.0.0)
@fontoxml/fontoxml-development-tools-module-connectors (2.0.1)
@fontoxml/fontoxml-development-tools-module-core (1.1.1)
@fontoxml/fontoxml-development-tools-module-localization (2.0.0)
@fontoxml/fontoxml-development-tools-module-operations (1.1.0)
@fontoxml/fontoxml-development-tools-module-schema (1.1.0)Cause: The user does not have access to the Unix socket to which Docker is bound.
Solution: Run the Docker post-installation steps for Linux. Specifically the steps regarding adding the user to the docker group.
Error loading config file ... permission denied (
Other
fontoxml@fdt-connectors-test-vm:~/connector$ fdt connectors build
You're not running from inside an editor repository; this means this tool may not work as expected!
fdt connectors build
WARNING: Error loading config file: /home/fontoxml/.docker/config.json: stat /home/fontoxml/.docker/config.json: permission denied
Get https://fontoxmlsdk.azurecr.io/v2/fontoxml/connectors/connectors-sdk/manifests/2.1.0: unauthorized: authentication required
Removing temporary resources... (2ms)
Building the production image "fontoxml/connectors/connectors-instance:latest" at "/home/fontoxml/connectors"... (367ms)
failure
docker build -t fontoxml/connectors/connectors-instance:latest . exited with code 1
Error: docker build -t fontoxml/connectors/connectors-instance:latest . exited with code 1
at ChildProcess.childProcess.on.code
(/home/fontoxml/.nvm/versions/node/v8.11.3/lib/node_modules/@fontoxml/fontoxml-development-tools/node_modules/@fontoxml/fontoxml-development-tools-module-connectors/src/utilities/executeAndLog.js:42:12)
at emitTwo (events.js:126:13)
at ChildProcess.emit (events.js:214:7)
at maybeClose (internal/child_process.js:925:16)
at Process.ChildProcess._handle.onexit (internal/child_process.js:209:5)
cwd /home/fontoxml/connectors
args fdt connectors build
mods fotno-module-core (1.0.0)
@fontoxml/fontoxml-development-tools-module-connectors (2.1.0)
@fontoxml/fontoxml-development-tools-module-core (1.1.1)
@fontoxml/fontoxml-development-tools-module-localization (2.0.0)
@fontoxml/fontoxml-development-tools-module-operations (1.1.0)
@fontoxml/fontoxml-development-tools-module-schema (1.1.0)Cause: The user does not have access to the Unix socket to which Docker is bound.
Solution: Run the Docker post-installation steps for Linux. Specifically the steps regarding the ~/.docker directory, either by fixing the permissions or removing it entirely.